Privacy Policy

This Privacy Policy details the privacy practices for customers and suppliers of Clearly Local, Ltd. and its local and overseas affiliates and subsidiaries (“Clearly Local” or “CL” or “we” or “our”). We created this Privacy Policy to explain what information we gather from you and how we may use and disclose this information.

At Clearly Local, we are committed to protecting your privacy and will carefully handle and protect the personal information (defined below) which you provide to us or we obtain. In an effort to outline how we handle information obtained, we share with you our Privacy Policies.

Clearly Local is committed to keeping any and all personal information collected of those individuals that visit our website and make use of our online facilities and services accurate, confidential, secure, and private. Our privacy policy has been designed and created to ensure those affiliated with of our commitment and realization of our obligation not only to meet but to exceed most existing privacy standards.


You may at any time withdraw a consent granted hereunder by contacting us and stating so. In case of withdrawal, Clearly Local will not process personal data subject to this consent any longer unless legally required to do so.


Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). This Privacy Policy applies to personal data that you provide to our website when you register to use or log into the website; place an order for services through the website; respond to communication such as surveys, forms, or live chat; open a support ticket; provide us with feedback, e-mail, and other contact information; or participate in other features of our website.

When you register to use our websites and online applications, order or provide services or communicate with us, we may ask you for your name, e-mail address, mailing address, phone number, credit card information, company name, role, country, or other information to help you with your experience. We may use some of your information (such as your CV or preferred working rate) for recruitment purposes. Such information may be retained by us for future use and referenced unless you specifically require us not to do so. You agree to only provide personal information which you have consent to supply to us for use in accordance with this Privacy Policy.

We also collect, use, and share aggregated data such as statistical or demographic data for any purpose. Aggregated data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, or genetic or biometric data). Nor do we collect any information about criminal convictions and offences.


Clearly Local may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request.  The use of information collected is to personalize your experience; improve the website or customer service; administer a contest, promotion, survey or other site feature; process your transactions; ask for ratings and reviews of services or products; follow up with you after correspondence (live chat, email, or phone inquiries); or send periodic emails.

At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services, through our emails, news, blog, videos, and downloads, that may be available to you. Clearly Local may also contact with you with regards to completing surveys and/ or research questionnaires related to your opinion of current or potential future services that may be offered. You can stop the delivery of future marketing communications from us by contacting us through or where applicable, following the specific instructions in any communication you receive.

We occasionally hire other companies to provide particular services for us, such as processing transactions and taking payments, performing credit checks, processing and delivering communications, providing customer support, hosting the Website, and performing statistical analysis of our services. Those companies will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. Whilst the Company has taken reasonable precautions to ensure that third parties to whom you consent to your personal information being transferred use it properly you agree that the Company cannot be held responsible for the failure by any such parties to deal with your personal information in accordance with their legal obligations.

We may also access and/or disclose your personal information to third parties if we believe such action is necessary to comply with applicable laws or regulations and/or protect and defend our rights or property (including the enforcement of our agreements).

Personal information collected on the Website or otherwise by us may be transferred outside of your country and stored and processed in any other country in which the Company, or its partners or agents, operate. personal information protection laws or rules in these countries may not be similar to those in your country.

Clearly Local can disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws or in a good faith belief that such action is deemed necessary or is required in an effort to do any of the following:

• Conform with decrees, laws, or statutes, or comply with any process which may be served upon us or our website
• Maintain, safeguard, and preserve the rights or property of relevant parties
• Safeguard the personal safety of users of or the general public

Regarding the collection of personal information from children under 16, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. We do not specifically market to children under the age of 16 years old.

You consent to the use and transfer of your personal information as detailed in this Privacy Policy.


Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.


We do not sell to, trade with or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice and consent, except as described herein. The term “outside parties” does not include website hosting partners and other parties who assist us in operating our websites and online applications, conducting our business or servicing you, as long as those parties agree to keep this information confidential.

In the event that we sell our company, or otherwise transfer any assets of our company, we may provide your information to the purchaser so that you may continue the relationship or business with us and our products. We may also release your information when we believe that release is necessary to comply with law, enforce the policies of our website or protect our or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Our website allows third-party behavioral tracking.


We have taken action to ensure that we are compliant with the European Union’s General Data Protection Regulation (GDPR). At any time, users can request to access their personal information, update the information, or if so requested, have their personal data deleted from our databases and documents. To have your personal information deleted from our database or to request to have your information kept secret, please contact us directly at or by phone at +86 10 8639 1560. Your request will be honored and responded to within the defined period of time required by these regulations and acts.


Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if this is enabled on the browser itself). Cookies enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember your preferences for future visits. We also use cookies to help us compile aggregate data about traffic and interactions on the website so that we can offer better experiences and tools on the website in the future.

We may contract with third-party service providers to assist us in better understanding the visitors to our website. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is sent, or you can choose to turn off all cookies. You do this through settings in your browser (such as Google Chrome, Firefox, or Microsoft Edge). Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you disable cookies, you may not have access to many features that streamline your experience on our website, and some of our services may not function properly.


We take every precaution to maintain adequate physical, procedural, and technical security with respect of our offices and information of the user’s personal information under our control. We implement security measures when a user enters, submits, or accesses information.

Regarding malware, your personal information is contained behind secured networks and is only accessible by a limited number of trusted individuals who have special access rights to such systems.

All identifiable information is encrypted via Transport Layer Security (TLS) technology, and we do not store sensitive information such as credit card information on our servers, we use payment gateway provider.

However, no commercial method of information transfer over the Internet or electronic data storage is known to be 100% secure; therefore, we encourage you should always take care to safeguard your personal information.

Our users will be notified within 72 hours if a Data breach occurs.


This Privacy Policy item applies solely to information collected by our website. In an attempt to provide you with increased value, we may include third party links on our website. These linked websites have separate and independent privacy policies. We do not control these third-party websites and therefore have no responsibility or liability for the content and activities of these linked websites. We encourage all users and visitors to be aware when they leave our website and to read privacy policies of each website that collects personally identifiable information. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these linked websites (including if a specific link does not work).


Under certain circumstances, you have rights under data protection laws in relation to your personal data. For example, you have rights to the following as defined in the relevant laws of the governing regions:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw consent to process your data

If you wish to exercise any of the rights set out above, please contact


We welcome your questions, comments and concerns about our Privacy Policy. Please send us all feedback pertaining to this Privacy Policy to

We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy or our privacy practices, please contact our data privacy manager in the following ways:

Full name of legal entity: Clearly Local, Ltd.
Email address:
Postal address: Vanke Times Center, Unit 3-1-123, Building Jia 1, Jia 3#, Shilipu, Chaoyang District, Beijing, China
Telephone number: +86 10 8639 1560